Psychotherapy-Hotline for clients (phone, text, Zoom, Skype, Signal, email etc.) - aliquot fee is charged

Fee per therapy unit of 50 minutes. Sliding scale, depending on income and complementary insurance. More info here.

For open-end appointments, the agreed fee rate is charged on a pro rata basis. 20% surcharge for appointments before 9am, after 5pm, and on weekends, unless I offer the appointment from my side.

One psychotherapy unit lasts for 50 minutes, unless a deviating agreement is made.
Couple therapy and family therapy appointments are 'open end', they usually 100 to 150 minutes, and the aliquot fee is charged.

Psychotherapy is a treatment that is VAT-exempt in Austria (§6 Abs. 1 Z 19 UStG). In case of mental ill-health as defined by the Austrian health insurance and depending on the insurance company, the insurance refunds € 28 to € 47,40 of the fee per unit of individual therapy.

An agreed appointment can be canceled free of charge up to 2 full working days (48 hours) before the appointment via email. If canceled later, the agreed units will be invoiced. In case of a subsequent cancellation, a processing fee of 50.- will be charged.

Fees are paid cash directly after each appointment, as the obligation to confidentiality does not permit account settlement.

Therapy can be terminated by both sides at any time. A closing session is highly recommended.
Concerning the contents of therapy and the client data, I am legally bound to an unconditional confidentiality obligation.

Coaching-Hotline for clients - aliquot fee is charged

Fee per coaching unit of 50 minutes.
All fees plus 20% VAT.
20% surcharge for or appointments before 9am, after 5pm, and on weekends.

One coaching unit lasts for 50 minutes, unless a deviating agreement is made.
Coaching, supervision or training often is tax-deductible advanced training, and many employers budget for it.

Coaching sessions are booked in blocks and paid in advance. Unused and paid-for units are refunded in full.

An agreed appointment can be canceled free of charge up to 2 full working days (48 hours) before the appointment via email. If canceled later, the agreed units will be invoiced. In case of a subsequent cancellation, a processing fee of 50.- will be charged.

The coaching process may be terminated by both sides at any time. A closing session is highly recommended.
Concerning the contents of the coaching and the client data, I am legally bound to an unconditional confidentiality obligation.